SHIPPING & HANDLING
Most of our orders' processing time is within 2 business days. Processing time of other items, please refer to the custom days on the product page.
We usually ship by DHL, FedEx with expedited shipping depending on your location; shipping time is 2 - 4 business days.
Po.Box & Military Base
PO. Boxes, Military addresses (APO, FPO) cannot be delivered. Please leave a physical address for your order.
Orders shipped to countries out of United States may be subject to duties and taxes that are levied when your parcel arrives in your country. We usually declare the hair as “Synthetic Hair” with a very lower value to help avoid taxes, but if it still happens, Shop.besthairbuy is NOT responsible for any duties and taxes. Please contact the local customs office on your side for more information regarding custom policies.
Sign for Delivery
It is strongly recommended for you to Sign For Delivery. We ship to the correct address you left for your order but we won't be responsible for the loss caused by your authorization to leave the parcel in front of the door, courtyard and any places else.
Orders including more than one item may be shipped out separately and arrive on different days. We will inform the tracking number to you by email respectively.
We send tracking numbers by email within 24-48 hours after your order is shipped out.
What is item processing time?
After your order has been received, every item will undergo strict quality control in order to ensure the product's quality. Please note that different items are subject to different processing times.
Total Delivery Time = Processing Time + Shipping Time
Please note that all delivery times will be affected during these times of year as the service from all our suppliers and logistics operators will be disrupted. There is often a delay of 3-4 days and sometimes even longer. We sincerely apologize for any delays caused during these periods and kindly ask our customers to be patient.